Kiosk machine for events are the next big event technology.
Through this blog, you’ll get to know how setting up a kiosk at your events can be beneficial.
Event kiosks can help in improving the attendee experience irrespective of the type of event you are planning.
Let’s get into it!
A. What are kiosks?
Kiosks are small, stand-alone booths or structures used for marketing to engage with event attendees.
They primarily aim to improve customer experience.
These can be electronic or staffed with employees.
B. What are the seven types of kiosks?
Kiosks come in many shapes and sizes.
More importantly, they come for different purposes.
Here are all the interesting ways in which you can use kiosks:
1. Information Kiosks
These provide information about the event.
Kiosk machine for events can be used to provide real-time updates.
These kiosks can also be used as a navigation tool with the venue map.
2. Registration Kiosks
These make the check-in process a lot easier by providing quick registration and tickets.
Alternatively, you can use Ticket Generator for seamless event check-in with your mobile phone.
3. Interactive Product Display Kiosks
These showcase the products or services in 3D models, videos, or VR.
This experience provides attendees with a hands-on demonstration of products or services.
4. Self-Service Kiosks
These help the attendees to perform tasks or obtain information on their own.
For example, ordering food, self-payment, and ticketing at an event.
5. Survey Kiosks
Survey kiosk machine for events take the attendee’s feedback and insights through surveys.
Survey kiosks can be customized with your questions according to your preference.
6. Gaming Kiosks
These offer fun and engaging activities for the attendees, featuring games and other activities.
These can help you develop the event theme, make breaks fun, or facilitate networking sessions.
7. Social Media Kiosks
These encourage the attendees to share the overall experience of the event on social media.
These kiosks are equipped with cameras, mics, and speakers to capture photos and videos.
C. Why should you get kiosk machine for events?
Kiosks are literally an investment for event planners.
But why are these worth buying or renting?
Let’s find out!
1. Save Money
Kiosks are a one-time investment.
These don’t require any salary and provide customers with all the information they might need.
This saves a lot of cost and you can use these savings to buy more products to enhance your events.
Kiosks also reduce overhead costs because you don’t have to pay rent or hire anyone to operate them.
2. Improve Customer Experience
Kiosks are a great way to get people’s attention.
These offer more engaging ways for attendees to interact with the events.
An improved customer experience automatically means more audience or sales.
3. Improved Efficiency
Kiosks can simplify processes like registration or ticket purchasing.
It helps in reducing the wait time and improves the overall event efficiency.
4. Data Collection
Kiosks can be used to collect data about attendees.
These can provide the event managers with information such as:
- When people show up
- How many turn up
- Who they are
- What sessions they’re attending
- How attendance figures compare to registration numbers
Such information helps in the creation of future events according to the attendees’ preferences.
5. Stand-alone information points
Touch kiosks enable you to create information points on your stand.
These help visitors to learn more about the event without any employee interaction.
6. Brand Awareness
Kiosks can be used for branding.
Different colors and logos can be used to increase brand visibility and awareness.
Pro Tip: Place kiosks strategically at different touchpoints such as entry and exit. Their content and purpose must be strategically linked to their placement.
D. How to use kiosk machine for events?
Setting up kiosk machine for events is a very simple process if you move step by step.
You can follow the below guide to easily set up a kiosk at your event:
1. Install the operating system
Install an operating system on the computer that is suitable according to your needs, such as Windows, IOS, or Chrome OS
2. Install the kiosk software
Similarly, you need to install software that meets your needs. Take factors like cost, functionality, and compatibility into consideration while doing so
3. Configure the kiosk mode
Configure the kiosk mode using the software. Set restrictions and permissions to limit access.
4. Install any necessary applications
Install any necessary applications, like event management software, that will be required for the kiosk to function.
5. Test the kiosk
Test it to ensure it is functioning as required and make any adjustments if needed.
6. Deploy the kiosk
Deploy it to the event location. Connect it to a power source and a network.
Note: While these are the universal guidelines for operating kiosks, some will have different modes of operation. Read through the manual to learn the nuances of your particular kiosk machine for events.
E. Use cases of kiosk machine for events
We don’t know about the event you have in mind.
But, we can help you think better about using a kiosk machine for events.
Go through these ideas to get the ball rolling.
1. Tesla
Tesla can include interactive kiosks in their events.
These can provide detailed information to customers about their electric vehicles.
Along with this, they can include various customization options and share pricing as well.
2. Disney FastPass+
Disney theme parks have a fastpass+ kiosk allowing the visitors to reserve rides, reducing the wait time.
3. Apple Stores
Apple stores can include interactive kiosks in their events and even some stores.
These enable customers to explore different features of their products.
They can even compare different models, and make easier purchases.
4. Nike Fit
Nike Fit incorporates cutting-edge technology kiosks that measure customers’ feet.
These help recommend the ideal shoe size.
This improves the customer experience while also giving the customers a glimpse of technology.
Pro Tip: This is the best time to step into the world of kiosk machines for events. They aren’t too common just yet and can help you make big leaps in high-tech events.
F. Ways to incorporate kiosks in events
Kiosks have become essential to high-end events since they can be rented and customized.
Here are some ways in which you can use kiosks:
1. Product Launch Events
Product launches are a company’s most important event.
Touchscreen kiosks can be very beneficial in these events.
Products and services can be advertised very well using a kiosk in such events.
These can be used to get data on the people attending the event.
Such details can be used to follow up with them for further offers.
2. Award Events
In award events, you can place kiosks allowing people to vote for candidates for awards.
You can encourage people to take pictures using touch kiosks.
This can then maximize the company’s social media presence.
3. Career Fairs
For large events, interactive kiosks can definitely simplify processes.
Using touchscreen kiosks at job fairs might encourage people to enter their details and register.
Kiosks can also be used to record the applicant’s videos, adding to the application process.
These are some fun and interactive ways to use kiosk machine for events.
Remember that the landscape of India is slowly changing towards individualistic behavior. Self-help saves everybody time. Thus, using kiosks can help you align with consumer psychology better.
G. How can I get a kiosk machine for events in India?
The market for event kiosk rentals has grown a lot through the years.
However, there are still very few affordable options.
Lucky for you, we did the research so you don’t have to.
Let’s have a look into some vendors in the market:
1. SmartSource
This is a technology solutions company. They have been helping Event and IT professionals exceed their goals for more than 40 years.
They provide powerful and versatile rental kiosks.
They are useful for onsite communication, registration, wayfinding, and other services.
These can display unique branding and can be customized for any business event requirement or setting.
Interactive Kiosks provided by them include a 58” interactive kiosk, a 58” double-sided kiosk, a 40” interactive kiosk, and giant tabs.
Digital Kiosks and Displays include a 75” digital kiosk, LED posters, a-frame display
2. MetroClick
MetroClick has a hardware manufacturing and an in-house software development team.
This creates the highest levels of functionality, customization, and versatility.
It is a full-service platform that brings both your hardware and software vision to life.
They provide a wide range of kiosks:
- Outdoor kiosks that are sleek, interactive, and weather-resistant
- A-frame kiosks that are portable, eye-catching, and versatile
- Payment kiosks that provide streamlined transactions
- Landscape kiosks that are large, immersive, and have high-resolution
3. VirtuBox
VirtuBox integrates an interactive kiosk, a mobile app, signage, and a website all in one.
They have the following types of kiosks:
- Touch screen kiosks
- LED screen kiosks – indoor vertical floor mounted, with armored glass screen protection
- Ultraslim digital screen kiosks – These are indoor horizontal floor-mounted kiosks
4. Choose2rent
Choose2rent is a rental company that provides seamless and stress-free equipment rentals.
They provide name badge printing event kiosks – these can print adhesive labels or clear stickers.
These are available in both, black and white name badges and full-colour name badges.
H. FAQ
1. What are some of the companies selling kiosks for events?
SmartSource and MetroClick are some companies that manufacture kiosks.
You can also reach out to local third-party vendors that can help you secure good deals for kiosks for events.
2. What is the cost of installing kiosk machine for events?
The cost of installing a kiosk machine for events depends on factors such as:
- Type of kiosk—A cosmetic display kiosk differs in price from that of a food kiosk.
- Materials used—Kiosks are made from different materials like acrylic, steel, and iron. Each of these kiosks has different quotations
- Size and design—Different sizes of kiosks of course have different prices. The same goes for different designs
- Company—Since competition in this industry is quite less currently, companies have varied prices for kiosks
I. A word from the author
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